BACKGROUND INVESTIGATIONS ANALYST
Location: Alpharetta, GA
Employment Type:Full Time
Please read the entire position description before applying. The work hours are 9 am to 5:30 pm, Monday to Friday and we are located in the Crabapple area.
We are a growing background investigations and courthouse research firm.
The ideal candidate will be a problem-solver with good computer skills, especially maneuvering the internet and the Microsoft Office Suite. We work in a fast-paced office environment and very strong computer skills are a must for this position. You will be on the computer most of the day and the work is repetitive and very detail oriented.
If you are interested, please complete the full application and the questions listed below. Incomplete applications, including those with only resumes attached, will be ignored. Our delivered product to our clients is a written report. Therefore, please understand that your entire submission will be reviewed for grammar, spelling, punctuation, and clarity of thought. Sloppy or error-ridden applications will be immediately discarded.
1. Manage background investigations using prescribed methods in compliance with local, state and federal laws.
a. Receive requests for investigations from clients and process in to our database system.
b. Order research from vendors, courthouses, and government agencies. Follow up as needed to receive results on schedule.
c. Review court records and process results back to clients.
2. Assist customers with ordering and understanding background investigations.
3. Perform other administrative and clerical duties, as assigned.
• Outstanding Windows-based computer skills. This position requires extensive use of the Internet, Microsoft Word, email, a database management system, and other office applications.
• Professional phone skills – friendly, outgoing personality.
• Professional English grammar, punctuation, pronunciation, and spelling ability.
• Minimum two years of college or four years of experience in a professional office environment required. Business and criminal justice majors have been successful in this position but so have liberal arts majors with good critical thinking and communication skills.